Who do I contact if I am experiencing issues on the Who Is Elijah portal?

Please submit your enquiry via our contact page or alternatively please contact wholesale@whoiselijah.com.au and explain the issues you are experiencing.

I have a brand even on who do I contact?

If you're reaching out regarding an event and you'd like WHO IS ELIJAH to be a part of it, please don't hesitate to get in touch with us at wholesale@whoiselijah.com.au. We're excited to hear about your event and how we can contribute. The more details you can provide about the event, the better we can tailor our support to make it a resounding success. Your proactive communication is incredibly appreciated, and we look forward to creating memorable moments together!

I need my order urgently; how do I receive express postage?

Select ‘Express’ when checking out or alternatively, contact: wholesale@whoiselijah.com.au

What do I do if I forgot my password to the portal?

Head back to the login page and click “forgot password” from there follow the steps provided.

I want to share WHO IS ELIJAH on my social media platforms (i.e. Instagram, Facebook, Twitter, TikTok). Who do I contact for approval?

jasmine@whoiselijah.com.au

The product I wish to order is out of stock. What is your lead time for restocking sold-out items?

You will still be able to order the product, however, we cannot provide a specific timeframe of when these items will be back in stock. It is a massive process from when the stock arrives in Sydney to our production team working around the clock to get them out as soon as possible.

Who do I contact when reporting a damaged/faulty item?

Please follow the 'Distribution Returns Policy' located on the wholesale platform.

I have been requested by WHO IS ELIJAH to send my damaged /faulty item back. Where do I send the product/products?

42 Bay Road, Taren Point NSW 2229